Session 3 – Conflict Resolution and Difficult Conversations (Free webinar)

  • Wednesday 26 Jun 2024

  • 1.00pm-2.00pm

  • Cantonese

  • Webinar session. No physical attendance is required.

  • HKCGI Member, Graduate, Student


The Effective Communication Skills for Governance Professionals is the Institute’s Soft Skills Training Series aimed at equipping governance professionals with essential communication skills to enhance their effectiveness in leading teams and driving organisational success.

This session shares the strategies for resolving conflicts and managing difficult conversations as well as negotiation and collaboration techniques for ‘win-win’ solutions.

Speaker’s biography:
Dr Eva Chan FCG HKFCG(PE) is a Chartered Governance professional and has more than 30 years working experience as senior management of listed companies. She is a certified Executive Coach of Association for Coaching and the Chairman of Hong Kong Investor Relations Association. She is an Adjunct Professor of The Hang Seng University of Hong Kong and is also Independent Non-executive director of companies listed in the Hong Kong Stock Exchange.

Dr Chan graduated from the City University of Hong Kong with Bachelor of Arts in Accounting. She then received her MBA degree from the University of Nottingham. She also obtained a DBA degree from The Hong Kong Polytechnic University.  She is a fellow member of HKCGI and The Chartered Governance Institute, as well as a fellow member of HKICPA and ACCA.

Enrolment deadline:

Friday 21 June 2024


1. This training series is set out for HKCGI members, graduates and students only.

2. Enrolment is on a first-come, first-served basis.

3. No CPD point will be obtained for attending this event.

For enquiries, please contact Ms Ariel Lam: 2830 6069 or email:


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